Blocked participant locations we don't support

We now prevent participants from applying to any study within Askable who are located in countries we do not actively support.

Read more about locations we support →

Blocked VPN connections

Users accessing Askable using a VPN will not be able to log into their accounts. This measure is enacted to ensure a secure and trustworthy environment for all users.

Both changes ensures that participants engage honestly and ethically, fostering genuine interactions between researchers and respondents. This enables teams to make informed decisions based on authentic and compliant information.

Read more about our VPN blocking →

Participant bot detection

We have introduced a check on the participant application flow for an opportunity, which checks if a user on a website is a real person and not a robot. Traditionally websites use a CAPTCHA (the pictures of zebra crossings or buses..). 

We are using instead using more advanced technology to analyse the users behavior, interactions and other technical details, which prevents disruption to real users. If a bot is detected, a challenge will display on the screen. If the challenge is failed, we prevent the participant/bot from being able to apply.

Fixes

• Fixed the issue where some users where seeing incorrect currency.

• Fixed the issue where some users couldn't change organiser in a live study.

• Fixed a bug preventing users from selecting multiple participants to bulk message.

• Fixed an issue causing participants eligibility scores to be calculated incorrectly.

• Issue an issue which was preventing users from being able to filter numeric values in the participant selection screen.